Never miss a garage-door job again
CallDesk answers after-hours and overflow calls with a premium voice, qualifies the job, emails a clear call summary + ICS calendar invite, and routes emergencies to your on-call.
Compliance-friendly: no texting required. US voice only.
Answer every call
After-hours & busy time coverage with your own greeting and policies.
Instant calendar handoff
We email an ICS invite so your team can add/confirm jobs in one click.
Emergency routing
Press-0 on-call escalation with failover to voicemail + transcription.
Simple job board
Track jobs New → Scheduled → Done with filters, paging, and notes.
Your FAQs, your rules
Control hours, FAQs (springs, openers, off-track), and disclosures from Admin.
Email summaries
Every call lands in your inbox with the key details and calendar link.
On‑call control
On‑call control, Start/stop routing at any time. Pause after‑hours in a click.
Compliance & respect
Compliance & respect, DNC honor, abuse filtering, optional recording/transcription with disclosure.
How it works for garage-door shops
- Point your number (or add a new local line) for after-hours/overflow.
- Set hours, on-call, & FAQs (springs, cables, openers, off-track, diagnostic fee).
- Caller explains the issue → we email a call summary + ICS invite to your office, and route emergencies to your on-call. Your job board updates automatically.
What you get on every call
- Caller name/number + stated issue (e.g., broken spring, opener won’t close)
- Whether it’s during/after hours and if emergency routing was triggered
- Suggested appointment time + ICS invite attached
- Conversation notes summarized in your email
- Job added to your Admin board (New / Scheduled / Done)
Turn missed calls into booked jobs — automatically
“Never miss a call, never lose a job.”
“No carrier changes needed—forward after hours to your Calldesk number and we book the job for you.”
“Bilingual by default - automatically answers in English or Spanish.”
Launch a local line in minutes. We answer with a warm voice, qualify, route emergencies, and email a calendar invite (ICS) + summary to your team. No texting required.
After-hours & overflow picked up, not sent to voicemail.
We email an ICS invite + summary so the team moves fast.
Your FAQs, hours, and on-call rules—no guessing, no spam.
Hear the voice, see the flow
Call our demo line: (509) 210-6308. Want to see a sample summary + calendar invite?
Starter
Turn missed calls into booked jobs, automatically.
Solo operators, new locations, early validation
- 1 local U.S. number included
- Books jobs via email link + ICS calendar invite
- AI answers pulled from your FAQs
- Email summaries of every call
- Email support
- Top-ups: 300 minutes as overage($100) — purchase in Admin → Billing.
- Try it free — cancel anytime. One booked job usually pays for the month.
Growth
A polite, tireless front desk for steady inbound.
Small teams, Garage Door Shop, HVAC, home services
- 2 numbers included (locations/departments)
- On‑call escalation + voicemail transcription
- Booking via email + ICS invite
- Priority support
- Bilingual (English + Spanish) auto-detect included.
- Job log with New / Scheduled / Done
- Top-ups: 300 minutes as overage($100) — purchase in Admin → Billing.
- Try it free — cancel anytime. One booked job usually pays for the month.
Scale
Built for higher volume and multi‑location ops.
Franchises, multi‑office, higher volume
- 3 numbers included (multi‑location)
- Custom voice/model (ElevenLabs)
- Dedicated support
- Bilingual (English + Spanish) auto-detect included.
- Team permissions & audit trail
- Top-ups: 300 minutes as overage($100) — purchase in Admin → Billing.
- Try it free — cancel anytime. One booked job usually pays for the month.
Will it pay for itself?
What you get
Understands intent, emails a booking link + ICS invite, and routes urgent calls to your on‑call list.
Warm, natural speech so callers feel heard—consistent tone every time.
Understands and responds in US English or Spanish.
You control FAQs, hours, pricing rules; no risky answers or invented quotes.
Press‑0 escalations, designated numbers, and voicemail transcription for triage.
Every qualified call lands in your inbox with intent, notes, and a calendar invite.
Track New / Scheduled / Done, with call logs and minutes used. Export when needed.
Start/stop routing at any time. Pause after‑hours in a click.
Compare answering options
| Calldesk | Traditional Answering | Voicemail | |
|---|---|---|---|
| Availability | After hours/Overflow or 24/7, your choice | Business hours; varies | Missed or delayed |
| Books to calendar | ICS email + summary | Usually message only | None |
| On‑call routing | Yes, rules + press‑0 | Manual transfer | None |
| Setup time | Minutes | Days | Instant (but no capture) |
| Tone & accuracy | Bilingual - auto detect | Agent‑to‑agent variation | N/A |
Purpose‑built for
Case study: Pilot shop’s first week
Before: 6–8 missed after‑hours calls/week. After: 5 booked jobs in week one. Read the 1‑page breakdown.
How it works
- Click “Start free trial” — Stripe handles checkout, taxes & receipts.
- We auto‑provision your local number and start answering immediately.
- Set hours and timezone, add your FAQs, choose on‑call rules. We email a summary + ICS invite for each qualified call.
What counts toward minutes?
How do you estimate calls/month?
Annual vs monthly — can I switch later?
Voice & compliance notes
FAQ
Do I need Calendly to book jobs?
No. We email an ICS calendar invite so your team can confirm and route the job instantly. If you prefer, CallDesk can also generate one-click Calendly links for customers during business hours.
What happens with emergencies?
Callers can press 0 for on-call. If nobody answers, we fail over to voicemail and email the transcript + details so you can act fast.
Will this replace my phone system?
No. CallDesk covers after-hours and overflow. Keep your current carrier, hours, and greeting.
Is this compliant? We don’t want texting.
You’re good. This flow is voice-first (US only) and relies on email + ICS. No outbound SMS is required.
Turn missed calls into booked jobs
Live in minutes. Premium voice. Clear email summaries. ICS invites. Emergency on-call routing.